From the abstract: "Communities, scholars, and federal agencies have noted the increase in frequency and magnitude of hazardous events due to climate change. Emerging evidence suggests that marginalized communities are less likely to recover from a hazardous event when compared to their more advantaged peers, partly due to distrustful or nonexistent relationships with organizations meant to support recovery. These results suggest a need for research to inform governmental and nongovernmental organizations (NGOs) on how best to build trusting relationships for communities most in need.

We conducted nine focus groups with community leaders, academics, and government officials and combined our results with a pilot survey administered to 179 NGOs and 140 government agencies nationwide. Respondents described the necessary components to build trust that stemmed from treating groups with respect. They also indicated that receiving financial support would help them to improve their relationships with marginalized groups."