Jackie Marshall, BA, is a member of the evaluation team working for the Trohanis Technical Assistance (TA) Projects at the FPG-CDI at UNC-CH. She specializes in data systems design, data analysis, program evaluation, and participates in the evaluation design for the ECTA Center. She designs, administers, and analyzes TA documentation data using the methods of MySQL and online survey software (Qualtrics) to capture information from staff about the technical assistance provided (e.g., numbers and types of services, TA provider hours, topical focus of TA, partners involved, etc.). The TA documentation results are used for Federal reporting, technical assistance planning, and continuous quality improvement. Jackie is also responsible for the creation and management of databases in which the documentation data are stored and analyzed. In the dissemination of documentation results, Jackie writes formal reports, prepares presentations to staff, and facilitates staff discussions on improving the quality and accuracy of the technical assistance documentation.